Orders are processed within 2–3 business days (Mon–Fri), then shipped with tracked U.S. delivery. Standard delivery time is 5–7 business days after dispatch.

Yes. Shipping is free on U.S. orders $100+. For orders under $100, a flat rate of $4.99 applies.

We currently ship within the United States only.

You may return items within 45 days of delivery if they are unworn, unwashed, and include all original tags/packaging.

There are no restocking fees. Return postage is the customer’s responsibility.

Read our full policy here: Refund & Returns Policy.

Yes—exchanges are available. Please email support@wexorla.com and we’ll guide you through the process.

Once your return is received and inspected, refunds are issued to the original payment method within 4 business days. Your bank or card provider may take additional time to post the refund.

Orders begin processing quickly. If you need to change or cancel, contact us at support@wexorla.com as soon as possible (ideally within a few hours of placing the order), and we’ll do our best to assist.

Please email us right away with your order number and clear photos of the issue. We will resolve it promptly with a replacement or refund at no additional cost to you.

Yes. Payments are processed over encrypted HTTPS and handled by PCI‑compliant payment providers. Wexorla does not store full card details.