Terms of service

Welcome to Wexorla.com. These Terms of Service (“Terms,” “Agreement”) govern your use of our website and services. By accessing or purchasing from Wexorla.com, you agree to these Terms in full. Please read them carefully before placing an order.

1. General Conditions

  • Wexorla.com is operated by Wexorla (“we,” “our,” “us”).
  • By using our website, you represent that you are at least 18 years of age or have the consent of a parent/guardian.
  • We reserve the right to refuse service to anyone for any reason, at any time, in accordance with applicable law.
  • Unauthorized use of the website, including hacking, scraping, or fraudulent activity, is strictly prohibited.

2. Products & Availability

  • All products listed on Wexorla.com are subject to availability. We cannot guarantee that every item displayed will always be in stock.
  • Product descriptions, images, and prices are provided as accurately as possible. However, we do not warrant that all information is error-free, and we reserve the right to correct inaccuracies.
  • Colors and appearances of items may vary slightly depending on your device display.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.
  • We accept payments via secure third-party payment processors (e.g., credit cards). Wexorla does not store full payment card details.
  • Your order is confirmed once payment has been successfully processed and you receive an order confirmation email.
  • We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or unauthorized activity.

4. Pricing & Taxes

  • All prices on Wexorla.com are displayed in U.S. Dollars (USD).
  • Applicable sales taxes will be calculated at checkout based on your shipping address.
  • We reserve the right to change product prices at any time without prior notice.

5. Shipping & Delivery

  • Orders are processed and shipped within our stated handling times. Estimated delivery times will be provided at checkout.
  • Shipping costs, if applicable, will be clearly displayed before you complete your purchase.
  • Wexorla is not responsible for delays caused by carriers, customs, weather, or circumstances beyond our control.
  • Risk of loss passes to you once the order is handed over to the shipping carrier.

6. Returns, Exchanges & Refunds

  • Wexorla offers a 45-day return policy from the date of delivery.
  • Returned items must be in original condition (unworn, unwashed, unused) with tags and packaging.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Full details can be found in our [Return & Refund Policy].

7. Order Cancellations

  • Orders may be canceled before they are processed for shipment. Once an order has shipped, the cancellation window has passed, and you must follow the return procedure.

8. Promotions & Discounts

  • Promotional codes, sales, and special offers are subject to additional terms and conditions.
  • Discounts cannot be applied retroactively to previous purchases.
  • We reserve the right to modify or end promotions at any time.

9. Intellectual Property

  • All content on Wexorla.com — including images, logos, text, graphics, and product designs — is owned by or licensed to Wexorla or is free for public and commercial usage.
  • You may not reproduce, distribute, or exploit any content from this website without prior written permission.

10. Limitation of Liability

  • Wexorla is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our liability is limited to the purchase price of the item(s) you bought.
  • We make no guarantees that our website will always be available, error-free, or secure.

11. Third-Party Services

  • Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of third parties.
  • Some services (e.g., payment processing, shipping) are provided by third-party partners, who may have their own terms that apply.

12. Privacy

Your use of Wexorla.com is also governed by our [Privacy Policy], which explains how we collect and use your personal information.

13. Governing Law

  • These Terms shall be governed by and construed under the laws of the United Kingdom, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. Any revisions will be posted on this page with a revised “Effective Date.” Continued use of the website after updates constitutes acceptance of the new Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

Email: support@wexorla.com

Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)

Phone Number: +44 7468 640128

Business Address: 9 Sidney St, Lincoln LN5 8DB, United Kingdom